Problem Solving

Organizations develop patterns of behavior over time that interfere with long-term success. The patterns themselves are often invisible, and only the disappointing outcomes are evident. It is useful to have fresh eyes analyze and assess the situation. Experienced consultants at StepWell Coaching use a customized blend of anecdotal interviews, review of practices and written policies, and employee or customer surveys to shed light on underlying issues. A thorough analysis and report of findings and recommendations for change are presented orally and in writing. StepWell Coaching continues to provide support and guidance during periods of change, through to resolution and success.

Organization Redesign

Faced with rapidly changing economies, industries and technologies, organizations are called to anticipate and change, or perish. When major transformation is called for, the people part of the equation–employees and customers–are usually the largest determinant of success . . . and impeccable planning, execution, and communications are crucial elements. Consultants at StepWell Coaching work closely with management and HR to design the ideal staffing structure and build a transition strategy. We help cast employee training and communications, and we create policies and practices that align with new business objectives and values. When workforce restructuring is necessary, we help ensure that employees are treated honorably in the transition, thereby minimizing the employer’s legal risk.

Human Resources Support

StepWell Coaching can help you design and staff a full-service Human Resources Department that is ideal for the size, complexity, and stage of evolution of your organization. We can also make recommendations about current HR services to improve employee satisfaction, alignment with business needs, and respond to a changing legal climate. Please let us support you with your employee-related projects and initiatives.